TickWise - Frequently Asked Questions

GENERAL

TRADING

EVALUATION PHASE CONDITIONS

PREPARATION PHASE CONDITIONS

BROKER ACCOUNT

PAYOUT

ACCOUNT TYPES

PAYMENTS AND BILLING

RULES

TECHNICAL SUPPORT

PLATFORM & CONNECTION

USER ACCOUNT

Are there any country restrictions?

TickWise is currently available in the following countries:

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Frequently Asked Questions

GENERAL

Is TickWise a prop trading firm for futures contracts?

What is a prop firm?

How do I get started with TickWise?

How does our funding program work?

Are withdrawals really unlimited?

Am I risking my own capital?

Do you provide real capital or simulated capital?

TRADING

Is there a daily profit rule?

How does the minimum trailing balance work?

What is the Daily Loss?

Is there a limit on the number of trades or trade duration?

What types of assets can be traded?

Is it mandatory to trade every day?

Is there an inactivity rule?

Can I use automated strategies, bots or algorithms?

Can I run several Challenges in parallel?

What happens if I exceed the profit targets before the required number of days is over?

What happens if a rule is broken?

Is there an account "reset"?

Do you allow trading during major news events?

What are the allowed trading hours?

How do I activate market data?

EVALUATION PHASE CONDITIONS

What objectives must be reached to pass the Evaluation Phase?

Why does the Evaluation phase start at $0?

Is there a maximum or minimum duration to complete the Evaluation Phase?

What happens after passing the Evaluation Phase?

Which behaviors lead to disqualification from the Evaluation Phase?

Can I restart if I lose during the Evaluation Phase?

PREPARATION PHASE CONDITIONS

What objectives must be reached to pass the Preparation Phase?

Is there a maximum or minimum duration to complete the Preparation Phase?

What happens after passing the Preparation Phase?

Which behaviors lead to disqualification from the Preparation Phase?

Can I restart if I lose during the Preparation Phase?

BROKER ACCOUNT

What happens once the Challenge (Evaluation and Preparation) is passed?

Is trading fully free once funded?

What is the capped minimum trailing balance?

What is the difference between the minimum trailing balance and the capped minimum trailing balance?

Is the broker account always a simulation or is it a real account?

Is it possible to have several broker accounts?

Do I have to pay monthly fees on a broker account?

How can I lose my broker account?

Which assets are available on the broker account?

What are the commissions on the broker account?

Is the transition from Preparation to the broker account automatic?

PAYOUT

Can I withdraw my profits at any time?

What is the profit split?

Is there a maximum amount for withdrawals?

Is there a minimum amount for withdrawals?

Are there any fees or commissions on withdrawals?

What is the processing time for a withdrawal?

In which currency are withdrawals paid?

ACCOUNT TYPES

What are the different account types offered?

How do I choose?

Do all plans follow the same rules?

Can I change account type along the way?

PAYMENTS AND BILLING

Which payment methods are accepted?

Do you offer refunds?

Is the payment recurring or one-time?

Are there any fees other than the Challenge purchase?

RULES

Which behaviors are prohibited?

Is copy trading allowed?

Can I have several accounts at the same time?

What happens in case of a rule violation?

TECHNICAL SUPPORT

How do I contact support?

What are the customer service response times?

What should I do in case of a technical problem with the platform?

Do you offer tutorials or a knowledge base for beginners?

PLATFORM & CONNECTION

Which trading platform do you recommend?